Job Overview
Join our dedicated team as a Remote Medical Assistant, where your passion for improving healthcare will directly impact the lives of individuals managing chronic diseases. In this vital role, you will collaborate with our clinical team to ensure the delivery of exceptional, patient-centered care in a supportive and dynamic environment.
Key Responsibilities
- Act as an essential member of our Remote Patient Monitoring (RPM) team, closely partnering with clinical staff to enhance patient care and satisfaction.
- Manage patient enrollment and engagement throughout the RPM program, facilitating smooth transitions and compliance.
- Initiate outreach to patients for program onboarding and offer education and coordination with care teams.
- Maintain accurate patient rosters and monitor data collection to meet RPM standards.
- Conduct patient intakes by recording vitals, medical history, and concerns, thereby providing comprehensive support.
- Track patient dashboards and ensure timely outreach for ongoing care and urgent patient needs.
- Collaborate with healthcare partners to address patient requirements, including care coordination with specialized teams.
- Keep patient records current and confidential, ensuring they are complete and accessible for appointments.
- Educate patients and caregivers on treatment options and program specifics.
- Demonstrate strong organizational skills while managing remote patient care across multiple practices, potentially in various states.
- Follow established protocols to adequately respond to urgent or emergent situations.
- Perform clerical responsibilities such as answering calls, filing, and faxing as required.
- Participate in interdisciplinary team meetings, working collaboratively to achieve optimal patient outcomes.
- Assist with additional tasks as necessary to enhance team support and patient care.
Required Skills
- Certification as a Medical Assistant (AAMA or NCCT) required within one year of employment.
- Proficiency in computer systems and applications, particularly electronic health records (EHR) like Athena, along with familiarity in Microsoft Word and Excel.
- Understanding of medical terminology, medication protocols, and basic coding (CPT, ICD-10).
- Strong interpersonal abilities with the capability to multitask, prioritize, and maintain organization in a fast-paced remote environment.
- Excellent communication skills, both written and verbal.
- Commitment to patient privacy and adherence to safety, attendance, and professional appearance standards.
- Effectiveness in a remote setting with reliable internet and a dedicated workspace.
Qualifications
- High school diploma or GED required.
- A minimum of 3 months experience in a medical office setting is preferred.
Career Growth Opportunities
As a member of our innovative team, you will have the chance to grow professionally, contribute to meaningful healthcare solutions, and develop your skills in a supportive environment that values continuous learning.
Company Culture And Values
We take pride in our inclusive and collaborative work culture. Our team is driven by a shared mission to provide exceptional healthcare, where integrity, compassion, and teamwork are at the forefront of everything we do.
Compensation And Benefits
- Full-time status with a salary range of $18-21 per hour, commensurate with experience.
- Remote work option available from Orlando, FL.
- Monday to Friday schedule.
- Comprehensive benefits package includes 401(k), health, dental, and vision insurance, disability and life insurance, and paid time off.
If you are ready to make a significant impact in your career while supporting patients in their healthcare journey, we invite you to apply today!
Employment Type: Full-Time
